I've been in business for six years. That's long enough to feel like a seasoned professional some days and still a total disaster most other ones. It's long enough to have established a routine, but not quite long enough to know if it's ever going to "click" the way you'd like.
I'm still impulsive some days - walking through Binders, picking up any art supply that looks mildly interesting, bringing it back to my studio to see what I can make happen.
I still make big and complicated and beautiful things that I think are my "best work ever," only to finish and sell zero. Yes, I often sell zero things.
If I have a system or a preference or a plan, it's a mystery to me. I just do the next right thing - most of the time I just have to assess the current situation and do whatever I think will work best this time.
I am an honest, open person. I strive to be honest about the struggles of my lifestyle and I enjoy hearing other people's stories. I know that openness can be rare - and especially in some industries it can feel like people are so closed off (or competitive), it's impossible to just make a genuine connection. I don't want to be that way - I like connections.
I also get lots of questions. Lots of emails. I get asked for advice. I don't mind hearing from people at all, but it is a little funny to be asked for advice when the message you try to repeat is "it's okay guys, I don't know either!" Hah. Most of the time I just shake my head and think... "I still don't know, y'all."
I was sitting at a coffee shop with a friend this past week and we were talking about THE RULES.
The rules of life. The guidelines that tell you how to do it right. The things that prevent you from wasting money, making mistakes and failing at something you're excited to pursue. She confided in me that she's always really loved the rules - she's always wanted the "how to" instructions first, so that she could be sure she would be doing things properly.
I countered that I never grew up that way. I would look at my mom and say, "hey, I really want to do this thing, but I don't know how." She would respond, "you'll figure it out." She modeled that for me daily in her own life. She was a contractor - she would look at a space, ponder what she wanted to do, buy materials, start trying, realize there was a problem, buy different materials, go back, figure it out and finish. Her goal wasn't to avoid the struggle of the process - her only goal was to make sure that she finished, and finished well. Her standards for herself were, and are, extremely high. I watched her cuss and swear at plaster and screws and nail guns my whole life. I watched her walk away for a minute and stare and think and then come back, ready to try again. I've had the pleasure to live amongst the things she's made, sewn, built and grown my whole life. Now that she's an old lady (hah) she's decided to go back to school for massage therapy - a separate passion/interest that she is tackling at 56 years old. She's still figuring it out, and her expectations of herself are still high.
You'd think a woman like that would have had so much advice to share - so many rules and tips to relate. But I really didn't get many - all I got was support. She somehow knew that whatever I approached in life or work would be uniquely mine, and that no one's direction can really guarantee you a destination. You just have to keep observing the situation at hand, thinking critically and pressing forward. You just have to keep doing the next right thing.
My friend and I both agreed that after trekking through this much life, we realize there really aren't rules. The how-to's don't work for everyone. No two journeys are the same. Craving rules is human nature, but there is no advice you can really give except to "let go or keep trying." It's uncomfortably vague, but incredibly true.
In business, it seems there could be a formula to follow, but there still isn't.
There is education. There are lots of educators. They host workshops and lectures and websites. They dedicate their time to explaining concepts to people, coaching them through the unknown territory. They charge for their services, and they should. If you care about your business, it will ask you to put your money where your mouth is. I've paid (and do pay) for education and I've never, ever regretted it.
There are friends. You'll get grouped up on a project and just VIBE with someone! They'll laugh at your jokes, you'll split a bag of Doritos and wonder how you've never met before then. You'll genuinely enjoy their company and occasionally meet for coffee, and the things you talk about over lattes will influence and change and shape your business as a side-effect. You'll rant about your frustrations and they'll give you their input because they care about you. You'll be stuck in a bind and they'll give you all the tips they can think of - because they like you. If you don't currently have any work friends, leave your comfort zone. Make one. They're amazing.
(As a tip, I wouldn't pursue a work friendship with the ulterior motive of getting help or tips or perks from it. People can tell when you're doing that, and its not the best. I've done that to people and I looked (and felt) like a horse's ass. It's not the way to go.)
There is Google. If you google "pink twine," Google will tell you where to buy it. If you Google "what is a registered agent?" it will explain it to you. If you Google "Georgia sales and use tax" it will give you a link to a government website that will take you to an FAQ that will take you to a contact page that will give you a phone number where someone will (maybe) answer and tell you how to set up your account. We are an incredibly privileged generation in the sense that we are left wanting for no information. Literally anything is accessible to us via the internet. It can be difficult to understand or navigate, but it's there. Having a business is 10% knowing how to do something and 90% learning how to do new things.
And most importantly, there is YOU. Your brain. Your creativity. Your ideas. Your experiments. Give yourself permission to trust your instincts. Give your permission to chase a wild idea. Give yourself permission to go to a networking event and share stories because you're worth getting to know. Give yourself permission to try and fail without being a failure. Developing a process is a constant game of trial and error - failing at one attempt is just the education you need to try the next attempt. I know this sounds like a motivational speech, but I sincerely know it to be true. Failure is the process. It's experience-based research. You WILL survive the wrongs if you use them to get it right.
The only situation in which that won't be true is if you don't really care. If that's the case, all the rules and how-to's won't change a thing. If you refuse to quit, you will figure it out.
you will figure it out.
This is a weird analogy, but this concept always makes me think of cutting open a cucumber. Once, I sliced open a fresh cucumber in front of my grandfather. We simultaneously said "mmm" and "ewwww." I looked at him and said, "fresh cucumber is literally the best smell in the world to me." He replied, "I think it disgusts me more than anything else." Nobody was wrong - nobody was right. The smell of fresh cucumber is scientifically one thing. But in that moment, it was the best... and simultaneously the worst. How insanely unique and special is it to be an individual with a preference? How could I possibly tell another person what their preference should be?
I just want to let you know - if you email me with questions about what nibs I like best or what helped improve my calligraphy the fastest or basically: can you take your journey and your preferences all your failures and condense them into an anti-struggle guidebook for me? I can go ahead and give you the answer: No, because I am not you. My directions won't guarantee you a destination. But I really believe you'll figure it out.
The auto responder on my email should read: "Currently I am busy failing, cry-laughing with my friends and figuring it out."